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TVS: Virtual Reality CMS

A centralised command center for creating, managing, and scaling VR-based training. 

Automobile · India · Web Platform · VR Training & Assessments · Trainer-Focused Tool

Product & Experience Design - Automobile

02

Core Personas

VR CMS

06

Core
Modules Designed

VR CMS

02

Assessment Creation Modes

VR CMS

5+

Language Enablement

VR CMS

01

End-to-End Training Flow

VR CMS

100%

Trainer-Controlled Console

VR CMS

What We Heard

From Stakeholders (Business-side voices: Training Heads, Operations Teams)

  • We need one system to manage all VR trainings and assessments.

  • Assessment creation takes too much manual effort.

  • Content must work across multiple languages and regions.

  • Trainers should have full control, without technical complexity.

From Users (Trainers & Trainees)

TRAINERS

  • Creating assessments step-by-step is time-consuming.

  • We need flexibility to edit AI-generated content.

TRAINEES

  • Training content should feel structured and clear.

  • Language should not be a barrier.

Challenges

Manual
Assessment Setup
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Time-consuming for trainers

Fragmented Training Management
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Difficult to track trainings and assessments

Limited Content Scalability
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Hard to manage multi-language training

Low Visibility on Progress
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No clear view of trainee status

Design Direction

Clarity First

Every screen focuses on one clear action.

Scale-Ready Design

Built to support regions, languages, & growing training needs.

Flexibility by Default

AI-generated content is always editable.

Trainer Empowerment

Full control without technical friction.

Trainee Persona

Product & Experience Design - Automobile

Trainer Persona

Product & Experience Design - Automobile

Typography & Color

VR CMS
Product & Experience Design - Automobile
Product & Experience Design - Automobile
Product & Experience Design - Automobile
Product & Experience Design - Automobile

Experience Through Users’ Words

Trainee Feedback

The web console makes it easy to follow tasks and updates in one place.
 I don’t have to depend on calls or messages anymore to know what to do next.

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Training Supervisor

The console gives real-time visibility into trainee progress and errors.
 It’s much easier to track performance and intervene early when needed.

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Client Feedback

The web console brought structure and transparency to the training workflow.
 We now get faster onboarding with better consistency across teams.

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Outcomes Achieved

The web console enabled centralized monitoring and control of VR-based training across service centers, bringing clear improvements in efficiency and quality. Trainers gained real-time visibility into trainee progress, errors, and completion status, reducing manual follow-ups and dependency on physical assessments.

Training became more consistent and scalable, while technicians benefited from structured feedback and faster skill development. Overall, the solution shortened training cycles, improved troubleshooting accuracy, and ensured higher confidence and readiness before technicians worked on real vehicles.

Mobile Phone Mock-ups

Let’s Build Better Experiences

We design intuitive, scalable, and user-centered products that simplify complex journeys, improve usability, and create impactful customer experiences across platforms.
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